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🌙 The Feral Darling FAQ
Welcome to our FAQ page—your go-to guide for all things Feral Darling. We’re a small but growing start-up curating the best in soft alt fashion and decor. Since we’re still working out the kinks, thank you for your patience as we grow. If you don’t see your question answered here, reach out anytime at theferaldarling@gmail.com or helpfulldarlingsupport@theferaldarling.com.
🛍️ Orders & Products
Q: What kind of products do you sell? A: We curate functional, soft alt fashion and decor—pieces that help you own your space and your style. Our catalog is always evolving, so you never know what gems might show up.
Q: Are your items ready-to-ship or made-to-order? A: Most items are shipped directly from our suppliers (dropshipping). This helps us keep prices fair and our selection fresh.
Q: Can I request specific items or styles? A: We love hearing from our community! Drop us a note at our support emails with suggestions—you might just see your idea in our next collection.
📏 Sizing & Fit
Q: How do I know which size to order? A: Since we source globally, sizing can vary. Always check the size chart on each product page.
Here’s a quick reference guide:
| Region | XS | S | M | L | XL | XXL |
|---|---|---|---|---|---|---|
| US | 0–2 | 4–6 | 8–10 | 12–14 | 16–18 | 20–22 |
| UK | 4–6 | 8–10 | 12–14 | 16–18 | 20–22 | 24–26 |
| EU | 32–34 | 36–38 | 40–42 | 44–46 | 48–50 | 52–54 |
| Bust (inches) | 31–32 | 33–34 | 35–36 | 37–39 | 40–42 | 43–45 |
| Waist (inches) | 24–25 | 26–27 | 28–29 | 30–32 | 33–35 | 36–38 |
| Hips (inches) | 33–34 | 35–36 | 37–38 | 39–41 | 42–44 | 45–47 |
👉 Tip: If you’re between sizes, we recommend sizing up for comfort.
🚚 Shipping & Delivery
Q: How long does shipping take? A: For items shipping from overseas, expect about 14 business days for delivery. Some items may arrive sooner depending on the supplier’s location.
Q: Do you ship internationally? A: Yes! We ship worldwide. Shipping times may vary depending on your region.
Q: How can I track my order? A: Once your order is processed, you’ll receive a tracking number via email.
💸 Returns & Exchanges
Q: What’s your return policy? A: We accept returns within 14 days of delivery for items in original condition. To start a return, email us at helpfulldarlingsupport@theferaldarling.com with your order number.
Q: Can I exchange an item? A: Yes—if the size or style isn’t right, you can exchange within 14 days. Contact us first so we can guide you through the process.
🖤 Customer Support
Q: How do I contact you if I have an issue? A: Email us at theferaldarling@gmail.com or helpfulldarlingsupport@theferaldarling.com. We’ll get back to you as soon as possible.
Q: What if I receive a damaged or incorrect item? A: Please email us with photos of the issue, and we’ll make it right—whether that’s a replacement or a refund.
🌌 General
Q: Why “Feral Darling”? A: Because we believe in the untamed, wild expression, and soft alt aesthetics that let you claim your space unapologetically.
Q: Are you still a new business? A: Yes—we’re growing, experimenting, and learning every day. Thanks for being part of our journey.