FAQ

October 19, 2025

Feral Darling — FAQ

Wearable art. Studio‑born. POD‑made.

Feral Darling is the retail arm of Northlight Creative LLC — where the studio’s dark, dreamy, gothic‑impressionistic artwork becomes clothing you can actually live in. Everything is design‑driven, printed on demand, and built on carefully chosen blanks.

For support, email helpfulldarlingsupport@theferaldarling.com.

Orders & Products

Q: What does Feral Darling sell? A: Apparel and accessories featuring artwork created in the Northlight Creative studio. All physical products are produced through print‑on‑demand (POD) on high‑quality blanks.

Q: Do you keep inventory or stock? A: No. Each item is made‑to‑order when you place your purchase.

Q: Do you resell or host other makers’ products? A: No. Feral Darling is not a marketplace. Designs are studio‑driven and tied to Northlight Creative’s artwork.

Quality & Materials

Q: What kind of blanks do you use? A: High‑quality blanks chosen for comfort, durability, and how well they carry the artwork.

Q: Why do some items feel or fit differently? A: Different designs use different blanks. Fabric blends, weight, and fit are selected intentionally per product.

Sizing & Fit

Q: How do I choose the right size? A: Always use the Size Guide on the product page. Because blanks vary by manufacturer, sizing can differ between items.

Q: Can I exchange for a different size if it doesn’t fit? A: No. Since everything is printed on demand, we cannot offer size exchanges. Please double‑check measurements before ordering.

Shipping & Processing

Q: How long does processing take? A: Most orders are produced within 2–5 business days.

Q: How long does shipping take? A: Shipping times vary by region, but most orders arrive within 10–20 business days after production.

Q: Do you ship internationally? A: Yes. International options are available at checkout.

Q: Will I receive tracking? A: Yes. Tracking is emailed once your order ships.

Returns, Refunds & Replacements

Q: Do you accept returns or exchanges if I change my mind or pick the wrong size? A: No. Every item is custom‑printed when you order, so we do not accept returns or exchanges for buyer’s remorse, preference changes, or incorrect size selection.

Q: What if my item arrives damaged, misprinted, or incorrect? A: If there’s a manufacturing or fulfillment error, we’ll fix it.

Email helpfulldarlingsupport@theferaldarling.com within 14 days of delivery
Include your order number and clear photos of the issue

In most verified cases, we’ll send a replacement at no cost without requiring you to return the original item.

Q: Can I cancel my order? A: Orders are sent to production quickly, often within a few hours. Once an order has entered production, it cannot be cancelled or refunded.